Virgin 500mb broadband review. Whatever your internet interests might. Virgin 500mb broadband review

 
 Whatever your internet interests mightVirgin 500mb broadband review  Advertised Speed: 5 Mbps Expected Speed

Good evening everyone,so I have had an email from virgin media inviting me for a upgrade on the new hub 5. This full fibre package from Vodafone is currently available for £29 per month. 1 Mbps. BT customer service ratings are generally quite poor. 0 out of 5. Three months free. I’ve also run a command prompt window to ping google. If customer service is a concern, you can check out our survey results to see which providers had the best scores. TV is nice so far, boots quickly - have it in ECO mode, takes 30 secs or so to boot, but has an option for quicker boot times. We have 500MB/Sec broadband, and when it works, it works well, but frequently, the internet connection freezes for a short period. Full Fibre 100 - £26 (Openreach) £25 (CityFibre) per month for 24 months. 2% satisfaction. 9000017,381. All Virgin Media Broadband customers can connect to Wi-Free. Write: Please use the address in our Terms & Conditions: Regards, Daniel. Customers signing up to M500 will receive average download speeds of 516Mbps and average upload speeds of 36Mbps for £46 per month (plus a £35 set-up fee). Historically. This Full Fibre 500 package from Vodafone costs £30 per month and provides average download speeds of 500Mbps. Reliability Score: 4. To verify click. Pros Cons; Optional WiFi 6E latest router technology:. Customer service was appalling, at least an hour a session on the phone and at least 2 hours per session on chat. Virgin Media broadband customer reviews. €420. 4/5. EE vs Virgin Media: average broadband speeds. 13Gb per second download speeds on average, gigabit deals are also now available from BT, TalkTalk, Sky. In contrast, Virgin Media have a Poor score of 2. Virgin Media scores a seemingly low 2. I get speeds to my iPad at 750mb/s and phone at around 500mb/s when in same room as router. Tli connected us to Vodafone broadband yesterday. Fast Speed. The positive Virgin Media reviews cited excellent customer service in Virgin stores, reliable broadband when compared to their previous supplier,. We work hard to bring the best bits of the telly world together, so whether you’re watching on your TV 360 boxes, or streaming with the Virgin TV Anywhere app, you can enjoy your favourite channels, TV Box Sets and more, however you want. The download speed is 145Mbps, and it only takes 4 minutes to download a 5GB file. Truly Fibre, Truly Fast! Trooli brings you faster and simpler broadband. After the initial contract, the price is set to rise to £139. This includes BT (EE + Plusnet ), Sky, Virgin Media and TalkTalk first and foremost, with Vodafone chasing the pack. So you won’t need to hop around. Plusnet is just down-right cheap. We put you in control of your broadband package with the latest technology add ons available from as little as. Plusnet. How you love it. Discover the best contract for you and get access to Virgin Media’s array of Broadband, TV and Phone services. This is almost unheard of with just a handful of other broadband providers getting almost full marks. 99. Virgin Media Ireland has announced a €200m investment to upgrade our broadband network to full fibre, delivering speeds up to 10 Gbps for 1m homes and businesses over the next three years. 1. It also offers M125 (average speed 132Mbps), M250 (average speed 264Mbps), M350 (average speed 362Mbps). Virgin Media broadband speeds. 99. It received the following scores in the most recent publication (18th May 2023): Satisfaction with speed of service: 80% (average broadband score 80%) Customers with a reason to complain: 19% (average broadband score 20%) In our 2023 Broadband Awards, Vodafone scored an 'above average' score for reliability with a total of 69. The bundle represents excellent value for money for households who want it all, with Ultimate Volt offering a complete all-round home entertainment and telecoms package. 3 stars. Maximum upload speed (Mbps) 36bit. 500Mb Broadband Smart Home packs available 12 month contact Free Virgin Media TV Anywhere Sports PassVodafone Full Fibre Plans. See what we’re made of. Currently, there are widely available fibre deals for £20-21 per month, and some smaller providers charge as low as £17 per month for their entry-level fibre deals. Download speed. Transfer GeckoMethodology. I rang them this morning and they offered €68 x 6 months + €83 x 6 months (€906 per year). More Details. You’ll also get an average upload speed of 25Mbps on M250 fibre broadband. Virgin Media’s M350 Fibre Broadband starts from £34. 1Gb Fibre Broadband Only. €480. 9 out of 5 rating on TrustPilot, taking in over. Unlimited Monthly downloads. Virgin Media’s broadband speeds: 54Mbps, 108Mbps, 213Mbps, 362Mbps, 516Mbps and 1,130Mbps. If you’re looking for the ultimate experience, you can choose Virgin Media’s flagship plan, the Mega Volt Bundle. I have a SH4 in modem mode, using a Netgear Nighthawk router, so this allows me to do a speedtest directly on the router. Mar 2023 First reviewed by. Search availability by eircode. Your post is waiting for approval from FasterBroadband. on ‎03-09-2022 21:16. Ofcom's Comparing Customer Service report, last published in May 2023, also found Plusnet had the fewest number of faults, recording just 20 faults for every 1000 customers each month. For ultrafast fibre, Virgin Media ’s 152Mb broadband has only 12Mb upload speed, Direct Save 's IFNL FTTH has a maximum upload speed of 30Mb, while BT Superfast Fibre 4 still only has up to 20Mb upload speed. 500Mb Broadband: 490Mbps: 40: 480: Here are some of the best 12-month packages for Broadband, Home phone and TV. The oddly shaped Hub 3 is included with all Virgin Media broadband packages, including the company’s insanely fast. 6 out of 5. Took 5 months before Three finally stopped sending me bills for sums I did not owe. Computer Hardware, Software, Internet + ISP Forums. DSL connection speeds are 25 Mbps, 50 Mbps and 100 Mbps. Ultrafast Plus Broadband: 500Mb average: £35: £5: 18 months: Offer: Save £13/mth (was £48) + Add WiFi Max for just £6. Our most reliable broadband. This causes frustration when you are looking for something but the web page doesn't open and you receive message of running Windows diagnostics. Virgin Media 1Gb Package - 1 Week Review. 9000017,382. Customer service is the strongest card in EE’s. Sky Broadband has today announced the launch of. Broadband ISP Virgin Media (VMO2) has today confirmed that, “ from next week “, new and existing customers who take their 500Mbps or 1Gbps home broadband packages will be able to enjoy updated upload speeds of 52Mbps (previously 36Mbps) and 104Mbps (previously 52Mbps), respectively, “ at no extra cost “. Read our Sky TV and broadband review to find out more. The Virgin Pods are effectively rebadged Plume devices. Included mesh nodes. 350 for £23 (changed to £26 a few days later) and 500 for £29. Visit. Due to its separate network, Virgin Media has always provided the option of no landlines. To encourage customers to consider taking the Ultimate Oomph bundle, however, Virgin are planning a speed boost to 600Mb for customers taking that. READ NEXT: Virgin Media review. Excludes Essential broadband customers from 10 November 2022. I’m underwhelmed to say the least. Virgin Media's cheapest plan M125 Fibre Broadband, is also slightly more expensive than Hyperoptic's Fast 50Mb plan, as it costs £26. Its different packages include: M50 (54Mb) M100 (108Mb) M200 (213Mb) M350 (362Mb) M500 (516Mb) Gig1 (1130Mb) Though right now Virgin broadband is only available to 55% of the country – use our postcode checker to see if you can get it. Vodafone has a greater selection of fibre optic broadband packages, with speeds all the way up to 900Mbps. Deals. So far so simple. 99 seems good but I will probably also pay for the static IP address depending if CGNAT causes issues. 1 star. 13. Full Fibre 500 Broadband. Wednesday 7 July 2021. monthly cost. Get average download speeds of 516Mbps with our M500 fibre broadband. With Eir, it's €40 per month for two years. However this is on the NON DISCOUNTED price. Advertised Speed: 5 Mbps Expected Speed. 5Mbps, and Fibre 2 users benefit from upload speeds of around 20Mbps. 500Mb Broadband. This promotion means you won’t pay the usual setup fee of £35. Compare the latest 500Mb broadband deals for November 2023 from the leading UK broadband providers including Virgin Media, BT, Vodafone and more. Virgin Media Gig1: 1130Mbps (1. Tied for the No. Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. You may or may not see the value in 1Gb broadband but Virgin Media also offer 500Mb and 250Mb broadband too. Virgin Media's cheapest broadband deal currently costs £25 per month for 50Mb speeds, while BT's cheapest deal is £30. Hub 3 has everything required to serve up to 516Mbps (M500) to your household, though you may struggle to get all of that speed to a single device over wifi, since the Hub 3 doesn't offer. Check Full Fibre availability. Wasted hours on the phone. 9% reliable broadband. What is M500 broadband? Is Virgin M500 broadband any good? The UK's fastest, widely available. Virgin Stream hub offering money-back for. ie. Comments. Broadband ISP Virgin Media (VMO2) appears to be in the process of laying the groundwork for both faster upload speeds and latency times (ping), which comes after a growing number of the provider’s customers began reporting activation of the first DOCSIS 3. We have 500MB/Sec broadband, and when it works, it works well, but frequently, the internet connection freezes for a short period. Vodafone broadband is very competitively priced. M250 is Virgin Media’s mid-range ultra-fast fibre broadband plan. Rather than using Openreach phone lines, Hyperoptic has its own fibre broadband network. 2% satisfaction. i recently joined virgin media and had superfast fibre 500mb broadband installed. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. 50 a month | 18-month contract | No setup fees. Our Virgin Media broadband deal. Alternatively, you can download an entire. You save €720. VIP package, which will cost from £99 a month for the first 12 months. All give you access to superfast 4G mobile broadband, unlimited calls and texts, and between 500MB and. 5 out of 5) for Customer Service and likelihood for customers to recommend the provider to a friend. 0 out of 5. Only Virgin Media had a worse value score (10%), although Sky fared no better. If you are uncertain about whether a Virgin Media contact number is chargeable, make sure to check your phone-plan details in advance of calling, or use an alternative contact method where possible. BT have been doing this for. 12. 3 Mbps. While cheaper, the router included with NOW Super Fibre isn't as good as the one provided by Vodafone, even with their. This has improved slightly in the last six months. This will allow you to stream 4K (ultra-HD) video on up to 10 devices at the same time. It also works with councils to bring gigabit broadband to social housing. Virgin Media 1Gb Package - 1 Week Review. Yes, Ireland’s fastest broadband network just got a whole lot faster! If you’re wondering what having this sort of power at your disposal means, well, we’ve got the answers. 99. 547 Limitless 500MB World Unlimited Talk €45 p/m 6 months €99. You’ll also get the Faster Fibre Promise, access to WiFi Xpert support and inclusive anti-virus software. 99 a month. I'd also recommend borrowing a laptop and plug it in direct to router to test. £5 per month less than I pay currently to maintain the same speed. At the time of writing all Virgin Media broadband packages slower than its flagship Gig1 (1Gbps) broadband package come with its Hub 3 router. Virgin's biggest and best broadband and TV package is the Ultimate Volt Bundle. Was a customer for over 20 years (NTL/UPC/Virgin)! Best offer was 9 months half price (€35), 3 months full price (€70). Plusnet Broadband. BT broadband customers with Fibre Essential and Fibre 1 get upload speeds of up to 9. And it has partnered with more than 100 home developers. 30 Comments. Unlike other major providers like BT, Sky and TalkTalk, Virgin Media uses their own cable-based network to provide a fibre broadband service. We've reviewed all popular broadband providers including BT, Sky and Virgin to help you save money and find the best broadband provider for you. 377. I had no issues when on 600mb using a Hub3. The Virgin Media 'M' series of broadband packages are pretty easy to understand compared to most. 43 versus the average 3. 99 a month for 24 months. I moved to Virgin because of its reputation with broadband speeds etc, been with EE for many years. Up to 3 WiFi Pods if needed. Vodafone broadband: Pricing. Sky TV is the best choice for an alternative to Virgin TV. In this article 29 Apr 2019 Victoria Woollaston The Vivid 500 tier offers maximum download speeds of up to 575Mbits/sec, but is only available if you sign up for a mobile and TV bundle Virgin Media has taken the. At present Virgin Media has already deployed. Again, no setup fee applies, saving up to £29. Forums. Speed test analysis of EE Broadband shows a worse speed range than Virgin Media Broadband, ranking 72nd nationally among 96 providers in the UK. This ultra-quick Vodafone broadband deal is simply outstanding. Virgin Media M500 fibre broadband. So will be a much larger percentage increase. A lot of the positive reviews for this company are that they are professional, deliver on promises, and offer a great service. Its Red Entertainment package gives the option of scoring cut price access to Amazon Prime, YouTube Premium and. BT broadband cost. Customer score. TV is nice so far, boots quickly - have it in ECO mode, takes 30 secs or so to boot, but has an option for quicker boot times. UK ISP Virgin Media (VMO2) has today announced that they’ve reduced the monthly price of their “ Essential Broadband ” plan from £15 to £12. That means you'd need to pay £82 per month to guarantee that the fixed price promise will be worth it. Only with eir Fibre Broadband. Sky Broadband Ultrafast - High-end service with average speeds of 145Mbps. In our 2023 Broadband Awards, neither BT nor Virgin Media scored particularly well for customer service. In Ofcom's Comparing Customer Service Report 2022 (published in May 2023), the overall customer satisfaction with the Vodafone Broadband service was found to 83%, which is better than the industry average of 82%. In comparison, 48% of BT speed test results scored above 50 Mbps. In Ofcom's 2023 customer service report, the number of customers with a reason to complain was well below the average for EE (13% opposed to the average of 20%). m@rty said: You don’t need 500mb for gaming, that’s overkill. Our independent survey of broadband customers found Virgin Media was rated 3. 24 month. The Virgin Media 'M' series of broadband packages are pretty easy to understand compared to most. It goes up to 25x faster than our standard fibre. In spite of being the most expensive internet provider in Europe, and being 150% more expensive than Virgin Media in the UK, they are raising prices again. Overview . for months 4 - 24. Compare Fibre Broadband. 24 months. Further exclusions & legal stuff apply. 1800 941 114. Virgin Media ranks 20th, with 77% of speed test results above 50 Mbps. Full Fibre 2 - £25 (Openreach) £24 (CityFibre) per month for 24 months. Recently got the Pixel 7 after upgrading from Oppo a74. Available with M50 broadband or faster. Home Phone (Unlimited) 12 month contract. uk may earn a commission when you purchase via links on our site. We put you in control of your broadband package with the latest technology add ons available from as little as. Views. 0. The UK’s most popular channels, Catch Up services and built-in apps, in one place. Sky TV. Ultrafast Plus Broadband: 500Mb average: £35: £5: 18 months: Offer: Save £13/mth (was £48) + Add WiFi Max for just £6. Available with M50 broadband or faster. Sky’s Full Fibre Broadband is a game changer. We have 500MB/Sec broadband, and when it works, it works well, but frequently, the internet connection freezes for a short period. Search Search. For ultrafast or hyperfast upload speeds you need a symmetric broadband connection where your upload speed is as fast as your download. 2Gb Broadband + Loaded TV. ‘Up to €420 savings claim’ is based on Virgin Media customers who have Virgin Media’s 500Mb Broadband plan with a standard price of €35 p/m for 12 months (€70 p/m thereafter) and are outside of their initial 12 month contract term and who switch to eir’s 500Mb FTTH broadband product for €34. 4%, which is a monthly increase of around £4 on our package. It received the following scores in the most recent publication (18th May 2023): Satisfaction with speed of service: 80% (average broadband score 80%) Customers with a reason to complain: 19% (average broadband score 20%)In our 2023 Broadband Awards, Vodafone scored an 'above average' score for reliability with a total of 69. The positive reviews for Virgin Media. great i said. Ok there's no point in going any further, you, absolutely have a damaged cable connection somewhere between the hub and the street cabinet. Winner: Tie. If you’re looking to save on speedy broadband ahead of Black Friday, you can’t go wrong with this brilliant. Fair_Goal_5762 • 5 mo. Beware their broadband deals. In comparison, 48% of BT speed test results scored above 50 Mbps. With M350 fibre, you can stream 4K. Back to results Usage details Average 500Mb Download. 50/mth + (£5 refundable setup fee for new customers if applicable) Full Fibre Broadband. They have a market-leading customer services record, with the lowest complaints levels in the industry and won our coveted Best Customer Service award in 2022 and 2023. Below you’ll find a range of information about Virgin Media broadband. Sky scores 1. 0. For instance, Virgin’s Big Volt bundle with M350 Fibre Broadband and a 10GB O2 SIM card is available for £36. Speed. It is OK if you are prepared to live with frequent internet outages and I have experienced 15 outages between 1 November 2023 and 16 November 2023. You can even get 250Mb broadband on a flexible 30-day contract. 50 a month | 18-month contract | No setup fees. io. Community Fibre broadband review: Speed. Installation fee may apply. 2Gbps (214Mbps upload), to include parts of Southampton (Hampshire) and Manchester. Go to solution. Call Virgin Media on 1890 940 070. In addition, EE also offers regular fibre broadband plans with an average download speed of 36Mbps or 67Mbps. What is Virgin Media Intelligent Wi-Fi Plus? Intelligent Wi-Fi Plus is a combination of two things. However approx 3 months after we joined they upped the price by €5 a month. Our best ever WiFi, with speeds of 500Mb/s. Virgin media expect me to pay £8 a month for booster boxes, I have declined this as I am already paying for a service that I am not receiving. Full Fibre 100 plan comes with an average download speed of 102 Mbps, while Fibre 200 plan offers faster download speeds of 200 Mbps. BT public reviews. For years, it has offered ultrafast broadband to more properties than any other provider in the UK. M50 The slowest speed from Virgin is still somehow a fairly fast package. Never happened! Their processes are so bad. I was on 500mbps before, and used to get around 450mbps. They switched me 2 weeks later with no hardware. Plus get €100 off your bill! Find out more Add eir TV for €9. Pros. Unlock reviews. Visit now. BT: Fast and generous with freebies. Virgin Media's cheapest plan M125 Fibre Broadband, is also slightly more expensive than Hyperoptic's Fast 50Mb plan, as it costs £26. It uses full fibre (FTTP) technology to deliver average download speeds of 500Mbps and average upload speeds of 60Mbps. Delivery charge £9. Well, it’s really referring to being a different choice to ‘the big 4’ broadband providers we know best. businesssupport@virginmedia. So by going for a 200Mb line you have a lot of. All you can. See Today’s Best Deals. €35 a month for 12 months, €70 thereafter; for the 500Mb Product we provide greater than ≥490Mbps for >90% of all 500/50Mb customers @ peak time. 500Mb Fibre Broadband speeds with unlimited downloads from €34. Sky is currently offering its Ultrafast Broadband for only £29/mth on an 18-month contract, with only £5 to pay upfront! The plan, which provides an average download speed of 145Mbits/sec, would. M250. For a little bit extra, you can add Virgin TV 360 to your Volt broadband plan. €35. Virgin Media Broadband review: M50, M125, M250, and M350 fibre broadband. 0. Though they are a smaller provider, we are finding increasingly that in the Irish market. Switcher Exclusive. fuming. WhatsApp: +44 7305 327 112. 500MB Fibre Broadband Poor Speeds. This was also significantly better than last year's 77% customer satisfaction score. Like Virgin, Sky TV is available as a standalone TV package without broadband or phone. 33 Comments. Broadband. 50 per month. Virgin Media Broadband Review 2023 | Speed, Service & Reliability Our expert review of Virgin Media broadband covers speed, router, installation, reliability and customer service. While Virgin Media’s minimum commitment is 18. This means it doesn’t sell ‘standard’ speed deals – its only supplies high-speed broadband, so even its entry-level package has an average speed of 33Mbps. UK ISP Virgin Media (VMO2) has today confirmed that both new and existing customers of their fixed line broadband packages, specifically those on their M100 and M200 tiers, will benefit from a modest boost to their download and upload speeds. £27. Reviews Sky Live New Close Glass menu Broadband Broadband TV & Broadband. It means there is an issue with your connections even though the Virgin Hub 4 is on. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. . If you’re living at an address with access to BT’s full fibre broadband, you’ll currently have a choice of three full fibre plans: Full Fibre 100 (with an average download speed of 150Mbps), Full Fibre 500 (with an average download speed of 500Mbps) and Full Fibre 900 (with an average download speed of 910Mbps). Nowadays, the slowest fibre. There are constant drops in signal but no communication from three as to why and when this will stop- if at all. At the time of writing (June 2023), its packages start from: Sky Broadband Essentials - £30. Both packages come with unlimited data usage, excellent WiFi router and access to free extras such as WebSafe and Virgin. 99, and £54. But the Hyperoptic was just out of nowhere made my day by activating my broadband connection in just few minutes. Comments. Our full review of Sky's broadband, home phone, and TV services, including Sky Q, Sky Fibre, and all the extras you get. Amazon eero 6. when the technician left i used my phone to do a speed test next to the router and the technician and it came through at 480mb. Sky Broadband Superfast - A fibre optic package with average speeds of 59Mbps. Broadband connections are getting faster each year and the next step in home broadband is the jump to gigabit speeds. Community Fibre is fast, with broadband speeds up to a stunning 3Gbps – that’s 3,000Mbps. Excludes broadband faults and broadband network outages. Customer score. BT broadband customer reviews. Hub 3 has everything required to serve up to 516Mbps (M500) to your household, though you may struggle to get all of that speed to a single device over wifi, since the Hub 3 doesn't offer the latest, fastest WiFi 6 standard. 99 p/m for a year. We don’t use the landline so I would like to remove it and just continue with the M500 broadband what should be my target price even if it means playing the cancellation dance with them. It has roughly the same number of channels and an excellent TV box with useful features such as multiroom, recording, and built-in streaming support. Hyperoptic invites landlords and residents to express an interest. Can only blame poor higher and middle level mamagement for the operational issues. TalkTalk Full Fibre Plans. Device permitting of course. BT's. Going to give virgin a call tomorrow and see what they say! Hopefully they match it and save me the hassle in changing. Virgin Media Broadband review: M50, M125, M250, and M350 fibre broadband. Virgin Media broadband review. We've pulled together a lot more information about Gigaclear's customer service details, for those looking to troubleshoot any issues. However, it hasn’t always proved popular in our broadband satisfaction surveys. Choose from 150Mbps, 500Mbps or 900Mbps, with prices starting from just £15 a. 500Mb Broadband; Homephone with World Unlimited Talk . I have volt 1gig and on my Oppo I maxed out at 355mb on speed test during peak times. I've written a review on TalkTalk before (which wasn't the greatest). Vodafone is offering 500Mb also, at €35 for 12 months . Overall, reviews of. I don’t ever get speeds of over 250mb over WiFi while if I run a speed test on my phone I get close to 500mb speed. The M250 plan will be especially useful if you’re downloading a lot of content, playing online games competitively and. Full fibre is a fibre-optic broadband connection that goes directly to your property. Have been with Virgin Media for several years. NOW Broadband and TV review 2023. upgrade. Most devices will struggle to get past 500mbps on WiFi , you may have some luck with the very latest devices with the newest WiFi 5 chipsets if you use the 5ghz band or get a hub5 upgrade and get some WiFi 6 devices. 00 per month. Sky Broadband’s fastest service is ideal for those with multiple devices connected to home broadband, and for those who work from home. Virgin Media broadband review One of the fastest widely-available providers around, Virgin Media has one sole focus for its broadband: speed, speed, speed. Full Fibre. Then they add 3%+inflation on each April. . Reliability Score: 3. However, I do agree with returning equipment. Sky’s 145Mbps is available for £30 per month for 18 months. • 99. With M500, Talk Weekend and over 190 TV. Anonymous User. In this article, we’ll review Virgin. NOW TV. Speed. 92. Amazing. 0 based on over 63,000 reviews, although this covers multiple services such as TV. Its main features are excellent speed ranges up to 920Mbps, symmetrical download/upload speed, no mid-contract price hikes, cheap one month rolling contract, and top-notch customer service. 5 out of 5. This option bumps up the download speed and after an initial €43 per month returns to €75 after the first year. Regular readers will know that we. Broadband ISP Virgin Media (VMO2) has today confirmed that, “ from next week “, new and existing customers who take their 500Mbps or 1Gbps home broadband packages will be able to enjoy updated upload speeds of 52Mbps (previously 36Mbps) and 104Mbps (previously 52Mbps), respectively, “ at no extra cost “. Gigaclear: Gigaclear brings ultrafast speeds of up to 900Mbps to. 50 more per month. We are moving to Plusnet where we get 500mb for £35 per month. 900Mb Average Speed. This was the lowest overall customer satisfaction score out of the 8 major broadband providers included in the survey, although it was only 6 percentage points lower than the industry-wide average of 83%.